What’s Better Than a Happy Resident? A Happy Resident Who Doesn’t Call Maintenance for Every Little Thing. Saw this on social media and had to share it. What a great idea for replacing the usual move-in gifts. Many move-in gifts are garbage.. Cookies get eaten. Wine gets drunk. Gift cards get spent. This maintenance kit could reduce simple workorders. Lowe’s bucket. Cost: $30-35 The possible return: 10 percent fewer small work orders. The resident has a clogged drain at 9 p.m. in their one-bathroom unit. Without this kit, they file an emergency ticket, maintenance gets dispatched, and you’re out $125 or more for a five-minute job. With it, they grab the snake, clear the drain, and move on. Or those squeaky cabinet hinges? A quick spray with WD40 and it’s fixed in under a minute. Your maintenance team handles real problems. Residents solve small issues fast. Your company stands out while competitors hand out stale cookies. Some residents won’t touch it. Others will use it. The ones who do save you money while feeling more capable. What do you think about this idea?