Writing · Pricing / Revenue Management
Parking spaces - those seemingly mundane rectangles of concrete or asphalt - might be the most overlooked asset in your multifamily portfolio. A new report by Neighbor reveals a shocking reality: apartment communities are charging up to 753% less than their commercial counterparts for the exact same product. This isn't just leaving money on the table; it's leaving an entire parking garage of untapped revenue waiting to be optimized.
While the knee-jerk reaction might immediately raise rates to match commercial pricing, experienced property managers know that resident satisfaction is the foundation of sustainable NOI growth. The real opportunity lies in strategic rate positioning - whether maintaining below-market parking as a deliberate amenity or implementing a thoughtful path to market-rate alignment. What other fees have you not reviewed in a while?
When we acquired one property, I discovered a move-out damage fee schedule that was practically a historical document - unchanged for 15 years, as if frozen in amber from a bygone era. Picture charging 2010 prices in 2025's economy. The property was hemorrhaging money on every single move-out, not because of poor maintenance or bad residents but simply because no one had bothered to look at that dusty old fee schedule hiding in plain sight.
Think about it: while material costs doubled, labor rates soared, and contractors raised their prices annually, this property was stuck in a time warp, charging the same $75 for a repair that now costs $150 in materials alone. It's a perfect example of the "set it and forget it" syndrome in property management - where we're so busy looking at the big numbers (rents, occupancy, major capex) that we miss the slow leaks draining our NOI. The solution isn't complicated but requires discipline: quarterly audits of ALL fees, from court costs to utility recoveries, ensuring every charge reflects current market realities.
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