𝐈𝐧𝐭𝐞𝐫𝐯𝐢𝐞𝐰𝐬: 𝐖𝐡𝐞𝐫𝐞 𝐠𝐨𝐨𝐝 𝐭𝐚𝐥𝐤𝐞𝐫𝐬 𝐠𝐞𝐭 𝐡𝐢𝐫𝐞𝐝, 𝐚𝐧𝐝 𝐠𝐨𝐨𝐝 𝐰𝐨𝐫𝐤𝐞𝐫𝐬 𝐠𝐞𝐭 𝐢𝐠𝐧𝐨𝐫𝐞𝐝 "Job interviews. Studies have found that interviews provide little to no benefit in selecting qualified candidates. In fact, they’re nearly useless, certainly in the unstructured way they’re usually conducted. Interviewers tend to be affected by factors that aren’t relevant to job performance, such as attractiveness (we’re biased toward good-looking people), height (taller people are perceived as having greater leadership capabilities), extroversion (extroverts may be warmer or more personable in an interview setting), which college they went to, what they’re wearing, and so on. What works better? Using standardized scoring to evaluate candidates based on criteria relevant to the job. 𝐀 𝐦𝐞𝐭𝐚-𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐨𝐟 𝐦𝐨𝐫𝐞 𝐭𝐡𝐚𝐧 𝟏𝟓𝟎 𝐬𝐭𝐮𝐝𝐢𝐞𝐬 𝐨𝐟 𝐢𝐧𝐭𝐞𝐫𝐯𝐢𝐞𝐰 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐧𝐞𝐬𝐬 𝐟𝐨𝐮𝐧𝐝 𝐭𝐡𝐚𝐭 𝐮𝐬𝐢𝐧𝐠 𝐚 𝐦𝐞𝐜𝐡𝐚𝐧𝐢𝐜𝐚𝐥 𝐟𝐨𝐫𝐦𝐮𝐥𝐚 𝐭𝐨 𝐠𝐮𝐢𝐝𝐞 𝐡𝐢𝐫𝐢𝐧𝐠 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐝𝐮𝐜𝐞𝐝 𝐛𝐞𝐭𝐭𝐞𝐫 𝐫𝐞𝐬𝐮𝐥𝐭𝐬 𝐭𝐡𝐚𝐧 𝐮𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞𝐝 𝐣𝐮𝐝𝐠𝐦𝐞𝐧𝐭𝐬." The Uncertainty Solution John M. Jennings