How Vacant Units Drank Thousands of Dollars—And Nobody Noticed. We bought a 576-bed student housing property and uncovered something shocking. The old billing company wasn’t allocating water correctly. Instead of dividing the total bill by the occupied units, they divided by all units—including the vacant ones. That meant every month, the landlord was eating the cost of vacancy. For five to six years, the lender who owned it had been stuck paying tens of thousands they never should have. Then came the second hit: a $30 cap was in place, but anything over the cap wasn’t being billed back. Another $5K–$6K lost every single month. It wasn’t fraud. It wasn’t even the billing company's fault. It was a sloppy setup, copied forward year after year. Conservice did it first. SimpleBills just mirrored the same numbers. The real problem? Management companies and ownership groups never dug in and checked the math. And that’s who pays the price. Owners. Every single month Owners and executives, this is why you can’t just trust the reports you get. Utility billing is full of hidden leaks that quietly bleed NOI. That’s why I built a checklist. It’s the same process I used to catch these mistakes. You’re either losing money every month, or you’re not. The only way to know? Audit. Connect and drop “RUBS” — I’ll send you my checklist. I’m not selling anything; I'm just an owner who was upset when I found this on my own property.